What You Will Need
Verify 501(c)(3) status via ProPublica and connect your Stripe payout bank.
List standing/seated capacities, floorplans, and accessibility details.
Set hourly rates, full-day caps, gear packages, and required cleaning fees.
Connect Google Calendar for one-way outbound push and Postmark DKIM.
Organization vs. Venue vs. Sub-Space
Your Organization owns billing and staff. Each Parent Venue represents a physical address, and Sub-Spaces represent bookable studios or stages inside that building.
Main Stage Theater
Overrides hourly rate ($175/hr); inherits parent packages & discounts.
Movement Studio B
Inherits parent rate card; adds sprung-floor house rules.
Upstairs Green Room
Rehearsal rate ($45/hr) or bundled with Main Stage.
How booking the whole building blocks individual studios during the same hours.
Which settings flow down from the main building and which stay unique to a room.
Rate Cards, Packages & Discount Stacking
Each sub-space inherits its parent venue’s pricing by default, or you can flip individual sections to Overridden. Entering $0 displays "Contact for pricing" on public pages.
Required cleaning and security fees are added after discounts.
Applies to space + packages; never reduces cleaning fees.
Test hourly vs. full-day caps, stacked discounts, and non-discounted cleaning fees.
Detailed reference on room-level rate overrides, Stripe Tax, and bank payout routing.
Step-by-Step: Organization & Venue Setup
Route each building to the right Stripe bank account, scope staff to specific venues, and control how producers discover and contact your spaces.
Each parent venue can deposit into the organization’s default Stripe account or its own dedicated bank account.
Producers confirm their email before messages reach your inbox, and every email includes a signed /venue-contact/stop/{location} opt-out link.
Directory visibility, wheelchair access notes, floorplans, and photo sizes.
Invite managers, bookers, and door crew without handing out full admin access.
Matchmaker briefs, Multi-Venue inquiries across up to 10 spaces, and double-opt-in Contact Venue relay with one-click opt-out.
Google Calendar Outbound Sync & Date Automations
Venue Family is the source of truth and pushes one-way outbound updates to Google Calendar within seconds of any hold, approval, shift assignment, or cancellation.
How public, internal, room, and shift calendars stay updated alongside automated reminders.
Custom Branding, Palettes & Email Domains
Customize your logo, WCAG AA color palette, and Postmark DKIM sender domain across public pages, embeds, and the Embedded Support Widget.
BrandTheme automatically computes accessible button foregrounds and link text tokens in light and dark mode.
Send from tickets@yourvenue.org with RFC 8058 one-click opt-out headers.
Buyers verify their email with a 6-digit code to resend tickets or check booking status right inside your site.
Recommended SVG and transparent PNG sizes for headers, wallet passes, and dark mode.
How your hex color is checked for readable button text and link contrast.
Verify DNS records for custom sender addresses and one-click List-Unsubscribe-Post headers.
How embedded calendars, checkout modals, and the support widget match your website.
Conversion Tracking & Copy-Paste Templates
Enter your analytics IDs once to track ticket orders, membership joins, and rental inquiries across public pages and embedded iframes.
Editable room descriptions and house rules for theaters, studios, and halls.
Frequently Asked Questions
Public pages show Contact for pricing instead of $0 or Free.
No — Google Calendar sync is strictly one-way outbound.