Add-ons

Extend any plan with the pieces your organization needs. Three are live today and in use across Venue Family, one is in beta, and the rest of this page is what we are building next — named honestly, so you can tell what you can buy now and what you can only ask us to hurry up on.

Custom Organization Branding

$5 /month — included with Medium plans and up

Make Venue Family look like you, everywhere your community meets you. Your logo and brand color carry through the emails we send on your behalf and the pages we host for you — not just your inbox.

  • Your logo and accent color on every receipt, confirmation, and reminder email
  • The same brand across your hosted pages — ticket checkout, embedded widgets, and dashboards
  • Your own from name, reply-to address, and email footer
  • Readability handled for you — text and buttons stay legible whatever color you pick

Set it up once in Settings → Organization branding — it applies everywhere automatically.

RD Riverside Dance Collective

Your ticket receipt

From: Riverside Dance Collective · Reply-to: hello@riversidedance.org

General Admission × 2 $50.00
View your tickets

The same brand on your checkout and dashboards:

Checkout Embeds Dashboard

Ticketing channels

3 Connected

Spring Showcase

Imported from Eventbrite

Synced

Summer Dance Gala

Synced with Ticket Tailor

Pushed

Acoustic Concert Series

Synced with pretix

Live

86 attendees

Ready on your unified door list

Check-in

Ticketing Channels

$20 /channel /month

Keep selling where your audience already is, and run the day in Venue Family. Connect outside ticketing platforms — Eventbrite, Ticket Tailor, or pretix — and their buyers arrive on your door list with everyone else — no double entry, and no asking your regulars to buy somewhere new before you are ready.

Eventbrite, Ticket Tailor, and pretix are supported today. Connect as many channels as you need at $20/month each.

  • Connect Eventbrite, Ticket Tailor, or pretix in a few clicks
  • Two-way event publishing, ticket tier provisioning, and capacity quota pooling to prevent overselling
  • Online ticket orders and door walk-ups land on your unified check-in list, ready for scanning night-of
  • Reconcile multi-channel ticket sales, fees, and splits in unified post-show settlements
  • Duplicate detection with a merge you control — no accidental double listings

Venue Family is not owned, developed, or controlled by Eventbrite, and we are not an Eventbrite partner. Eventbrite is a trademark of its owner; we name it here only to say what our software connects to. You will need your own Eventbrite account, and their fees on tickets sold there stay theirs.

Signatures & Waivers

$25 /month — native signatures are always free

Turn any form into a signed record. Drop a signature field onto the form you already built and the questions and the agreement become one document — signed on the same page, not chased through a separate tool and stapled back together afterwards.

The add-on adds certified envelopes for the agreements that need a third-party audit trail. Unlimited — no per-envelope charge, and no monthly allowance to run out of in the week you send the most.

  • Sign on the form itself — waivers, releases and intake at no per-signature cost
  • Unlimited certified envelopes for contracts that need a sealed, third-party record
  • Countersigning, so an agreement between you and a renter is signed by both
  • A Certificate of Signature on every signature — who signed, when, and from where

Add it at signup, or any time afterwards. See how the form builder works .

Venue Rental Agreement

Signed

Signature

Ana Reyes

Countersigned by Riverside Dance Collective Mar 14, 7:42pm
Certificate of Signature · download

Audience sync

Connected

Door sign-ins

Spring Showcase · 42 people

Added

Class intake form

18 submissions this week

Added

Unsubscribed in MailChimp

Respected here too

Honored

MailChimp

In Beta
$25 /month

Your audience list stays current without anyone exporting a CSV. The people who sign in at the door and fill in your forms land in your MailChimp audience, tagged with the event they came for.

Campaigns, segments and automated follow-ups still happen in MailChimp itself — it is the tool your marketing volunteer already knows. Deeper automation is what the beta is for, and beta organizations are shaping it.

  • Connect your own MailChimp account — your audience stays yours
  • Ticket checkout buyers, door sign-ins, and form submitters opt in with full provenance
  • Supports Single and Double opt-in confirmation flows
  • Inbound webhooks honor unsubscriptions and cleaned addresses automatically

API & Developer Access

$50 /month — included with Pro plan

Connect your website, custom apps, booking engines, or external databases directly to Venue Family. Take advantage of official strongly-typed SDKs, Personal Access Tokens, and automated webhooks.

  • Official client SDKs in PHP/Laravel (venue-family/sdk), TypeScript/JS, and Python
  • Full read and write access to Events, Schedules, Locations, Forms, Volunteering, and Signatures
  • Real-time webhook notifications for ticket orders, shift sign-ups, and form submissions
  • Interactive developer reference and OpenAPI specification at /docs

Available as an add-on on Base, Medium, and Large plans, or included with Pro. Explore the API documentation →

composer require venue-family/sdk v1.0.0
use VenueFamily\Laravel\Facades\VenueFamily;

// Fetch upcoming events
$events = VenueFamily::events()->upcoming(['music']);

// Submit dynamic waiver & sign electronically
$submission = VenueFamily::forms()->submit(
    'performer-waiver',
    ['name' => 'Jane Doe']
);
VenueFamily::forms()->sign(
    $submission->token,
    $sigPngBase64,
    'Jane Doe'
);

What we are building next

Venues keep asking for the tools they already run their organization on. Here is where each one actually stands — no dates we cannot keep, and no price on anything you cannot buy yet.

In Progress

3

Being built now. We name these because we intend to ship them, not because a date is set.

Asana

Push your event run-sheet into Asana — a project per event, tasks for the dates, load-in and deadlines — so production planning lives where your team already works.

Pricing at launch

More Ticketing Channels

Humanitix, Luma, Resident Advisor, and SimpleTix next, on the same rails as the channels we already support. Connect as many channels as you need at $20/month each.

$20 / channel / month

SMS Messaging

Shift invitations and booking offers by text, with tap-to-accept and a reply of YES or NO — plus reminders the night before, with consent and opt-out handled properly.

Pricing at launch

Exploring

3

On our list and researched, but nothing is built yet. If your venue needs one of these, telling us moves it up.

Neon One

Donor and CRM management for non-profit venues — keep supporters, donations and campaigns in step with the events that raised them.

pricing to be announced

QuickBooks

Send event revenue, rental invoices and payouts through to your books, so reconciliation stops being a monthly export.

pricing to be announced

Shopify

Merch alongside the ticket — sell shirts and records from your Shopify store on the same night out, and see both in one settlement. Tell us what you would want this to do.

Pricing at launch

Waiting on one of these? Tell us which and what you need it to do — we are a small team and what our venues actually ask for is what gets built first.

Request an integration

Know when these ship

A short email when something on this page moves — an integration coming out of progress, a new add-on, or a change worth knowing about before your next event. No more than once a month.

Unsubscribe any time. We do not share your address, and this list is separate from anything your organization sends to its own audience.

Add them to any plan

Custom Organization Branding and Signatures & Waivers can be added at signup. Ticketing Channels is in early access and MailChimp is in beta — email us and we will switch either on for your organization.