Roles, Scoped Permissions & WorkOS SSO
| Role | Primary Workspace Surface | Key Abilities | Venue / SSO Scope |
|---|---|---|---|
|
Admin / Manager
|
All 8 Surfaces (/org/*)
|
Full org settings, roles, payouts, and venue tree
|
WorkOS SSO Ready
|
|
Programming
|
/org/events · /org/changes
|
Review inquiries, manage holds, and approve run-of-show diffs
|
All or single venue
|
|
Tech & Operations
|
/org/tech · /org/people
|
Stage plots, input lists, crew rosters, and facility ops
|
Scoped to assigned rooms
|
|
Staff / Partner
|
/door · Producer Portal
|
Shift check-in, time-boxed /door access, or partner bookings
|
Shift-window or booking only
|
Full permission table for Admin, Manager, Staff, Programming, Tech, Finance, Operations, Marketing, Member, Community, and Partner.
Single sign-on via WorkOS, single-venue staff scoping, and clean access reviews.
Staff Availability, Blackouts & Clash Prevention
Filter crew availability across 30/60/90-day views in the venue’s local timezone.
Shift Positions, Auto-Staffing Rules & Requirements
Require RBS/TIPS alcohol cards or sound board sign-off before someone claims a shift.
Tech Console (/org/tech), FOH Access & Volunteer Portal
Embed open volunteer shifts on your website with built-in waivers and manual perk notes.
How assigned door staff unlock /door automatically 2 hours before call time.
Shift Swaps, 10DLC SMS Alerts (Beta) & 7shifts Sync
Original crew member stays on the call sheet until a qualified replacement accepts and a manager approves.
Opt-in SMS reminders for call times and open shifts. Replying STOP unsubscribes the number immediately.
Displays a read-only 7-day hospitality schedule preview from 7shifts alongside stage crew.
View a read-only 7-day hospitality schedule preview from 7shifts alongside show crew.
Frequently Asked Questions
Yes — staff can hold multiple position tags while clash checks prevent overlapping shifts.
Reply STOP to any text message or toggle SMS off in profile settings.