Membership Tiers, Billing & Member Discounts
- 15% off all public show tickets
- 1 digital Wallet pass (Single seat)
- 20% off tickets + 10% off studio rentals
- 2 linked Wallet cards + 2 guest passes/yr
Full reference on mid-cycle upgrades, retry grace periods, member self-service, and embeds.
Apple Wallet & Google Wallet Digital Passes
Members add their card to Apple Wallet or Google Wallet in one tap — tier upgrades, renewal dates, and guest pass balances update over the air.
When a member renews, upgrades to Sustaining, or uses a guest pass, their existing phone pass updates automatically without downloading a new file.
Household plans send each partner or family member their own Wallet pass link tied to the shared subscription.
Front-of-House NFC/QR Check-In & Guest Allowances
501(c)(3) Tax-Deductible Splits & Annual Letters
Separate the fair-market value of tangible perks from the tax-deductible charitable contribution on every receipt and January tax summary.
Syncing Memberships with Neon One & Mailchimp
Matches members by email to Neon One constituent records and logs every membership join, renewal, and deductible gift amount.
Applies `member:active` and tier tags to opted-in subscribers so you can send member presale codes in one click.
Frequently Asked Questions
Signing in or using their member email applies the tier discount automatically at checkout.
Yes — members manage billing, cards, and renewals from their self-service portal.